Tiwari Tours and Events Private Limited (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our services or website.

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1. Information We Collect

1.1. Personal Information:

• Name, email address, contact number, date of birth, and address.
• Passport details, visa information, and other travel-related documents required for bookings.
• Payment information (credit/debit card details, bank account information, etc.).

1.2. Non-Personal Information:

• Browsing data, IP address, device information, cookies, and website usage analytics.

1.3. Third-Party Information:

• Information provided by third parties like travel agents, partner websites, or social media platforms for completing bookings.

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2. How We Use Your Information

2.1. For Booking and Service Fulfillment:

• To process and confirm bookings, issue tickets, and facilitate travel arrangements.

2.2. For Communication:

• To send booking confirmations, service updates, and notifications regarding your travel plans.
• To respond to inquiries or resolve complaints.

2.3. For Marketing Purposes:

• To send promotional emails, special offers, or updates about our services (with your consent).
• To conduct surveys and improve customer experience.

2.4. For Security and Compliance:

• To protect against fraud, unauthorized transactions, or other illegal activities.
• To comply with legal obligations and regulations.

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3. How We Protect Your Information

3.1. Data Encryption:

• All sensitive information (e.g., payment details) is encrypted using SSL technology.

3.2. Restricted Access:

• Only authorized personnel with a legitimate business need can access your personal data.

3.3. Secure Servers:

• Information is stored on secure servers protected by advanced firewalls and access controls.

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4. Information Sharing and Disclosure

4.1. Third-Party Vendors:

• We share your data with trusted service providers, including airlines, hotels, and transport operators, solely to fulfill your bookings.

4.2. Legal Requirements:

• We may disclose your data if required by law or government regulations.

4.3. Marketing Partners:

• With your consent, we may share non-sensitive data with marketing partners to provide personalized offers.

4.4. Prohibited Sharing:

• We do not sell or rent your personal information to third parties for commercial purposes.

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5. Your Rights

5.1. Access and Correction:

• You may request access to your personal data and correct inaccuracies.

5.2. Data Deletion:

• You can request the deletion of your personal information unless it is required for ongoing services or compliance with legal obligations.

5.3. Opt-Out of Marketing:

• You can opt out of receiving marketing communications by clicking “unsubscribe” in our emails or contacting us directly.

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6. Cookies and Tracking Technologies

• Our website uses cookies to enhance your browsing experience and provide personalized content. You can manage your cookie preferences through your browser settings.

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7. Retention of Data

• Personal data will be retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

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8. Links to Third-Party Websites

• Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

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9. Changes to This Policy

• We reserve the right to update this Privacy Policy at any time. Significant changes will be notified via email or our website.

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10. Contact Us

• If you have any questions or concerns about this Privacy Policy, please reach out to us at:
  • Email: info@tiwaritours.com
  • Phone: 9910780681

By using our services or website, you agree to this Privacy Policy and the collection, use, and sharing of your data as outlined herein.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to 1404, Nirmal Tower, Barakhamba Rd., Connaught Place Central Delhi DELHI 110001 . or contact us at 9910780681 or info@tiwaritours.com as soon as possible. We will promptly correct any information found to be incorrect.